Technical Services

DEFT can proved a wide range of services to support your organisation, including:

Technical Documentation

DEFT meets the technical documentation requirements of your organisation through collaboration between your staff and our own Subject Matter Experts, Technical Authors and Editorial Staff. We can help you develop manuals, workbooks, operating procedures etc from scratch or assist with updating existing literature where our experienced staff can guarantee a quality end product.

Learning Management System Development, Delivery and Deployment

DEFT’s benchmarking processes can assist you in identifying the relative strengths and weaknesses within your organisation’s Training Programmes structure, curriculum and delivery. The benefit of utilising our expertise is realized through identification and delivery of tailor made infrastructure and programme enhancements.

DEFT has a structured approach to Learning Management Systems (LMS) that begins with task analysis followed by accurate capture and mapping of competencies for a given job function.

Migration of the resulting roadmap into suitable electronic database format is the basis of a Learning Management System enabling the handling of large quantities of data that can be viewed in real time by Training Coordinators and Supervisors. This in turn allows client to track the real time progress of the workforce through Training Programmes, be this for closure of identified skill gaps or in order to fulfil career path requirements.

Consulting Services

DEFT provides a range of consultancy services including:

  • Environmental Impact Assessments
  • Risk Assessments and reviews of existing facilities
  • HAZOP - a review of Hazardous Operations (HAZOP) is, along with Task Analysis, the key to identifying and prioritizing your organisation s training and competency assurance programmes.
  • Training Project Management
  • Operations and Maintenance support services
  • Training Centre Management, Supervision, Coordination and administration.
  • Provision of all levels of training staff responsible for dealing with day to day counselling, monitoring and progress reporting. This is particularly beneficial when your organisation wishes to maintain close links with trainees attending remote educational establishments.
  • Having a workforce that is sympathetic and understands the cross cultural differences in a diverse workforce is essential in today's workplace and DEFT facilitates effective cross culture training to ensure effective communication and ultimately enhanced delivery of your organisation’s business objectives.

Material Procurement & Logistics Management

DEFT is keenly aware that procurement and logistics management is central to achieving and maintaining any organisation’s business objectives and can provide expertise and quality of service at each and every step of the procurement and logistics management process if so required by clients.

DEFT’s goal is to develop an environment where client satisfaction is central to all our activities and we achieve this the synergies gleaned from our specialists knowledge and experience in an international business environment, allied with excellent communication and organisational skills.